FAQs

Every arcade game is set on free play - just pay the flat entry fee per person, then hit the start button and play. No need to worry about recharging play cards or changing money for tokens. The only exception is the vintage candy vending machines, which accept quarters (50c per vend)

The regular entry fee of $15 is applicable to all guests regardless of intent to play, consistent with Free Play arcades across the country.

Families are welcome at all times! However on Sunday afternoons we offer family friendly "Happy Hour" pricing for guests arriving between 2pm and 4pm - everyone pays kids price ($12) and there is no time limit to how long you can stay!

Our space is available for private events and functions and can accommodate 25 guests comfortably, and our absolute maximum is 30 guests.

The great thing about pinball is you can play it however you want to! At the most basic level, there's a ton of satisfaction just mashing on the flippers! The newer games have complicated storylines and missions to complete - but don't let that intimidate you! As you learn how to play the game, the best advice is to aim for what's lit up or flashing. The older games are simply about hitting targets to collect points. Newer games such as Dungeons and Dragons allow you to embark on quests and build your character. For those of you who are competitive -- Stern Leaderboards - If you want to participate in the Stern Leaderboards, you will need a free Stern Insider Connected account - simply download the app and set up an account and scan into the game when you play. The app will also track your own progress and high scores on all Stern Insider Connected games no matter where you play, and any high scores for the month will be displayed in the arcade. We are always happy to help you get set up - just ask at the front desk. Note that an account is not a requirement to play any Stern Insider Connected games but is a requirement to show up on the published Leaderboards. Beat the Boss - The Arcade's owner played a single game on 12 different pinball machines and recorded the score. How many of the games can you beat the Boss's score on? Ask at the front desk for your score card and see how you do! If you have any questions about the games, we are here to help - just ask us!

Yes, you're welcome to bring outside food - we just ask that you keep the arcade tidy if bringing any food. We also allow BYOB - however, underage drinking is prohibited, and any alcohol on premises must be consumed responsibly and inside the building only. Consuming alcohol in the parking lot is prohibited. If bringing outside food and drink please be respectful of other guests visiting the arcade.

The below list was current as of July 4th, 2026Pinball PokémonKing Kong - Myth of Terror Island (Pro),Dungeon's and Dragons - The Tyrant's Eye (Pro)Doctor WhoMeteorThe Machine - Bride of PinbotMonopolyDinerHurricaneThe Simpsons (Data East)Bad CatsGridiron (EM)Royal Guard (EM)Space InvadersArcade GamesDefenderSuper PacManMs Pac Man/GalagaBad Dudes vs Dragon Ninja1943Space InvadersDance Dance RevolutionTop SpeedCrusin' World.Other gamesFoosballOffline games / In the WorkshopPinballs - Monte Carlo, Black Hole, Jumping JackVideo Games - 1942, Ladybug, Rastan

Yes - we encourage the younger generation to enjoy pinball and classic arcade games! We even have step stools available for convenience.

For open play during our posted business hours, we accept cash, all major cards and Apple Pay / contactless on the door for your convenience. Private events and Karaoke can be booked online through our website.

We are open Friday 5:30pm-9:00pm, Saturday and Sunday 2:00pm-9:00pm!Last admission is 1 hour before closing - we recommend guests come early to take full advantage of unlimited play!As much as we'd love to play arcade games 7 days a week, private rentals of our arcade can be booked during times we aren't open to the public. In addition, we spend time during the week working sensible jobs and maintaining the games to ensure a great experience for your visit!

HI Note, by HI Score, our new family friendly Karaoke Room is located at 77-6425 Kuakini Hwy Unit A1 and is located in the building across from the arcade.This private karaoke room has been specifically designed so you and your friends can sing away utilizing modern equipment and an extensive song catalog using the Karafun platform - just scan the QR code and add your songs! The room holds about 8 guests, and can be booked directly through our website, or in store (subject to availability).Karaoke is not included with arcade admission, although arcade guests may be able to enjoy a reduced rate when combining arcade and karaoke - ask in store!The Karaoke room is available during published arcade hours. Karaoke may also be available outside of our regular hours when pre-booked online. Availability of the room is kept updated - just select the time that best suits you during booking.

Sunset Plaza has 3 parking lots. The arcade is located in the middle parking lot and our karaoke room is located in the North parking lot. However, you are welcome to park in any lot as all businesses in the plaza can be reached on foot. We have ample free parking!

Our arcade is small, yet ironically is the largest single collection of pinball machines available to the general public in the State of Hawaii. This isn't just another retro arcade with disinterested staff and broken games. At HI Score, we are passionate about well maintained games and providing a great experience for our guests. Come down and talk story with the owner!

Pinball or arcade games can be a great addition to many businesses, particularly hotels, bars or takeout establishments. If you're located on the Big Island or Oahu, we'd be happy to talk through your specific needs and develop a program that compliments your business. Shoot us a message - konapinball@gmail.com

All our maintenance is done in house and we work hard to provide a quality gaming experience. Please let us know if there is anything with the games that need addressing! At this time we regret we are not offering game repair to the general public, as much as it kills us to know of broken games!

Sometimes - We are currently offering for sale the Jumping Jack pinball machine, priced at $700. Just ask in store!As we curate the collection, we may only be looking for specific titles. We are currently interested in purchasing classic video game cabinets (original). Please email gcwrigsby@gmail.com with details.